The Age of Technology is restructuring consumer habits and daily choices. Lisa Johnson, in her book Minding your X and Y's states: "Technology is reshaping the marketplace because it is reshaping consumers from the inside out…Businesses need to understand how to reach the multi-tasking, constantly upgrading, customers who grew up in the Internet era…" Industry is exploring new paradigms daily to identify the most powerful and effective media mix.
Intriguingly, of all traditional mediums, Radio may be the most powerful and effective modern day media that best combines with other Media. Dr. Martin Block and Dr. Schultz in their book Media Generations: Media Allocation in a Consumer-Controlled Marketplace state: “While simultaneous media usage is commonly recognized in advertising and marketing circles, it is totally ignored in the current media measures...Radio, for example, has long been characterized as a secondary medium. Listener’s commonly engage in other activities while still enjoying the programming. Every media planner and buyer knows this. Yet, Radio is still being measured on a basis of intra-media comparisons – what station is being listened to – rather than a more relevant inter-media basis, namely, it’s usage in combination with other media forms.”
The new consumer-controlled market place isn't really asking the question of whether or not to use radio or any other media but rather: What is the best percentage of any given media that could be used to strike a strong marketing mix that will actually connect with the active consumer's we are trying to reach?
The Benefit of Synergy study by the Pretesting Company in 2005 and Harris Interactive, Inc’s study, Radio and the Internet: Powerful Compliment for Advertisers explored whether or not Radio proved effective when used in tandem with other media.
The results are striking and solidify Radio as an effective and valuable partner in a media mix:
• 67% say hearing things on the Radio will remind me to look up something when I’m using the Internet.
• 57% say that while they are listening to the Radio and online will check things out after just hearing about them on the Radio.
• The mix of one Radio and one Internet exposure had more than twice the aided recall of two Internet ads when consumers were given a list of similar products.
• Swapping one of two TV ads for two Radio ads increased unaided brand recall by 34%.
• Replacing one of two newspaper ads with a radio ad almost tripled unaided brand recall.
• When two ads replaced one of the two TV exposures, more people chose the advertised brand as their first choice.
• Customers that heard two Radio ads (and only one TV ad) could restate a campaign's main message just as well as those exposed to TV ads.